Computerization and automation in the workplace has been causing a global phenomena of unemployment where the use of machines has been displacing human at an unprecedented scale.
What if a machine is made to actually imitate humans and allowed to take over the function of a physical employee at the front desk of the company? That was exactly what a Japanese departmental store in Tokyo did! The store is now utilizing their first robot as a receptionist to welcome shoppers at the entrance.
The robot can blink her eyes, talk and provide guidance to the shoppers at the entrance to the store.